Shipping Policy
Effective Date: 03/01/2025
At Absurd Studios, we are committed to providing you with a smooth and reliable shipping experience. Please review the details of our shipping policy below.
1. Order Processing Time
- All orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
- Orders placed after 12:00 PM or on weekends/holidays will begin processing the next business day.
- If there are any unexpected delays, we will notify you promptly via email.
2. Shipping Rates and Delivery Times
We use tracked Yodel services to deliver your order safely and promptly.
- Delivery Time: 3-5 business days
- Shipping Cost: Free
3. Free Shipping
Enjoy free standard shipping on all orders over £25
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. Use this to monitor your delivery status through the Yodel tracking platform.
5. Missing or Delayed Orders
If your order does not arrive within the expected time frame, please:
- Confirm the shipping address provided at checkout.
- Check your tracking information for updates.
- Contact us at info@Absurdstudios.co.uk with your order number for further assistance.
6. Damaged or Lost Items
Should your order arrive damaged or be lost in transit:
- Contact us at info@Absurdstudios.co.uk within 7 days of delivery.
- Include your order number and photos of the damaged item (if applicable).
- We will work with you to provide a replacement, refund, or other resolution.
Contact Us
If you have any questions or concerns, please reach out to us at:
- Email: info@Absurdstudios.co.uk
We are here to ensure your experience with Absurd Studios exceeds expectations!